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Terms and Conditions

Orders No Tolerance Policy Regarding Fraud MAP
Back Orders Shipping & Returns Disclaimer
Payments MSRP Privacy Statement

ORDERS

Orders may be placed on our website, email, fax or telephone and are typically processed the next business day following our receipt of the order unless otherwise stated. We will notify via email if there are any unforeseen delays to dispatching an order.

We currently do not accept orders outside the United States on this website. Kindly email your interest to sales@auranaturale.com or complete the contact form on our website.

BACK ORDERS

Back orders are available for out of stock goods. We will notify you via email if an order incurs a back order. Back orders must be cancelled prior to dispatch and within five (5) business days of notification. Back orders are shipped at provider’s rates.

PAYMENTS

Payments are accepted by credit card, check or bank transfers only. Please email proof of payment (if applicable). Fees incurred by Aura Naturale for payment processing may be charged to the buyer. Payment must be cleared prior to dispatch of goods unless otherwise agreed upon. A credit application may be completed on our website or you can email us a completed credit application. We require at least two (2) credit references. Terms vary depending on application. Approval is at our discretion. Finance fees may be charged on past due balances.

NO TOLERANCE POLICY REGARDING FRAUD

We will report credit card fraud to the relevant authorities of any attempted fraudulent order.  Credit Card fraud in particular is a crime that is being committed daily over the internet.

 

SHIPPING & RETURNS

Visit our Shipping and Returns Page for more information.

MSRP

Dealers, Distributors and Resellers (“Retailers”) selling on an Online Marketplace (Amazon, eBay, etc) or Website must adhere Manufacturer Suggested Retail Price (“MSRP”). Retailers selling in a Brick and Mortar or Physical Location may use the MSRP as guide.

MAP

Dealers, Distributors and Resellers (“Retailers”) selling in a Brick and Mortar store or Physical Location must adhere to the Minimum Advertised Price (“MAP”). If you are unsure if MRSP or MAP prices apply to you, please contact us. Permission to sell below the MSRP or MAP may be requested by email.

DISCLAIMER

Aura Naturale may amend Price Lists, MSRP or MAP to reflect current market conditions without notice. Aura Naturale is not responsible for the performance of the goods if care instructions are not observed and/or if altered in anyway (embroidery, print, tailoring, etc). Although unlikely, Aura Naturale reserves the right, at its sole discretion, to change or discontinue styles, colors, sizes, fabrics, country of production, etc.

PRIVACY STATEMENT

Secure Details: Internet Ordering and Security is of utmost concern to us.  We will ensure your credit card details and personal information are safe. We will never sell, trade or give your personal information that you supply to us to anyone ever.

Credit Card Transactions: All your transactions are completed with the security provided by the highest level encryption servers available.  Your credit card details are guarded by technology that is 100% secure so you can order with confidence.

Multiple Payment Methods: If for any reason you do not feel safe entering your credit card information on our site, please feel free to email, fax or telephone us to place your order.

Secure Account: We use every means available to protect your sensitive information, before you can order using this website, you must register as a retailer by completing our New Retailer Application.

 

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